Shipping policy

Who delivers your order and where do we deliver?

We send all orders by either Royal Mail, Amazon Shipping or DPD to ensure they arrive safely and quickly. We process your order on the same working day it is received. You will receive an email from us with your tracking details for delivery. If you have any queries, please email us at hello@getrepowr.co.uk

It is important for you to note that we cannot refund an order delivered to an address that was inputted incorrectly. It is the customer’s sole responsibility to ensure that address details are accurate.

If you realise you made a mistake with your address, please email us immediately at hello@getrepowr.co.uk. 

Delivery services, timelines and rates

The following delivery options and rates are provided by REPOWR:

Orders Over £45:

Royal Mail and Amazon Shipping

  • Delivery Time: 2-5 business days
  • Rate: FREE

DPD

  • Delivery Time: 1-2 business days
  • Rate: £4.95

Orders Under £45:

Royal Mail and Amazon Shipping

  • Delivery Time: 2-5 business days
  • Rate: £2.95 (UK) / £3.95 (Channel Islands)

DPD

  • Delivery Time: 1-2 business days
  • Rate: £4.95

    Business days do not include Saturday, Sunday or public holidays. Timelines are calculated from the day of order. For the purpose of tracking delivery timelines, the date of order shall be counted as day 1 for orders placed before 14h00 UK time on business days. If an order is placed on a non-business day, the next business day shall be the start of the timeline period. For orders placed after 14h00, the next business day shall be counted as day 1.

     Important conditions of delivery

    • Transfer of ownership to the customer takes place at the point delivery takes place at the address specified during the order process.
    • REPOWR is not responsible for any loss or unauthorized use of the products once delivery has taken place.

    Timelines for dispatch

    • Orders are usually dispatched on the same working day if placed before 14:00 and the next working day if placed on or after 14:00 .
    • Orders placed on Friday on or after 14:00 will usually be dispatched on Monday morning (Should that Monday not fall on a bank holiday.)